To be an employee of the Roches Blanches Hotel ***** is to embody and transmit the spirit of an exceptional establishment
through the values of commitment, adaptability and creativity.

Missions

General tasks

- Carries out, at the request of the housekeeper, various errands (linen delivery, distribution of swimming pool linen, ironing board, breakdown kit, etc.)
- Supplies the offices with linen, reception products and cleaning products
- Follows and respects the various cleaning and work schedules

Main responsibilities

Customer relations

- Demonstrates speed, politeness and courtesy with each room delivery
- Informs the customer if necessary or directs him/her to the right person
- Gives a warm and personal welcome to the customer, calls the customer by his/her last name when he/she knows it

Business / production technology

- Takes note of the specific instructions and guidelines given by the floor manager or general manager (depending on the hotel's organisation) and applies them
- Assists the chambermaids in cleaning and tidying up the "common" areas (outside areas, inside areas, corridors, toilets) and the rooms.
- Ensures that the client's linen is delivered on time
- Organises his/her work by priority and demonstrates speed of execution
- Takes care of the equipment provided (trolleys, bins, hoover, etc.)
- Tidy up storage areas on a daily basis
- Participates in the thorough cleaning

Health / Safety / Environment

- Ensures that the passage through the corridors is not obstructed (trolley, shampoo machine, hoover, etc.)
- Follows the department's hygiene and safety instructions

Attachment

Housekeeper or Floorkeeper

Profile required

Education / Work experience

- CAP in the hotel and restaurant industry
- First professional experience desired
- Accessible to beginners with on-site training by a housekeeper
- Languages : French and English

Skills / Qualities

A service attitude focused on customer experience, friendliness, attention to detail, sociability.
To achieve a harmonious attitude, ensure that each personality develops the qualities of
curiosity, openness, initiative and interpersonal skills.

- Discretion
- Organization and rigor
- Availability and responsiveness
- Ability to work in a team
This description, which is not exhaustive, is by its very nature open-ended, taking into account the requirements linked to the organisation of the establishment

Your benefits

Meal allowances

Parking Badge

Coffee badge

Uniform provided

Possibility of accommodation with participation according to availability

Contact

LES ROCHES BLANCHES DE CASSIS
9 avenue des Calanques
13260Cassis